Hi. I have tried to talk to several veteran players privately before going the route of the forum since this is a somewhat negative issue. Apologies for those you don't like to deal with questionable issue of concern.
Ok. Base line facts. I'm a 7 month player who has aggressively pursued mining the Entropia game. I started on Monria as a new Monrian with mining and then shortly switched to Caly til my mining skills were higher since I got limited results with a TT finder on Monria with no skills at that time.
Now, at this point, I am a level 15 prospector, lvl 15 surveyor and a lvl 14 miner who prefers indoor vs outdoor mining. I use a f105 finder with the 1st 4 tiers opened with mining amps (one skill ,one range and 2 depth). Occasionally, when ped allows, I use a finders light in addition.
Now, up to Nov 1st, with the f105 finder and current skills, I usually get 15 claims per 1500 probes give or take a good vs bad day. Those claims have been 80% of the time medium size and up. Occasionally, I got some small but that was rare.
Here is the problem that happened recently. I started to use the Little Big Mining Log since August. Around Nov 1st, this program was attacked and whatever attacked it removed all the claims above medium in size on all planets/moons and asteroids I mined at that were on file with this program. Within a day of this, my Entropia game was altered in that the buttons refused to function on top of the game screen, I couldn't maneuver my avatar and the game was unable to be played.
So, I tried to do s system recovery. When I did so, it told me the problem was the Entropia program and to remove it. Since I don't consider Entropia a problem program, I just went forward with the system recovery. In doing so, my Operating System Loader with the Windows program was destroyed.
So, I do not have my own computer or the LBML at the moment. I have to use my husband's computer to play Entropia. This is not the real problem. Here's the real problem.
After this all happened and I was able to get back into the game, I found that my mining had dramatically changed. Instead of getting a 35% return in my mining with claims medium size and up, I now was getting maybe 15% return with the claims now being medium and below. Since this is backward and not forward progress, this has caused me considerable upset since the goal is to move forward in mining and not backwards.
I have tried several times with customer service to have this problem looked into to find out why my claims have changed so much. My mining at the current time is at the level I was when I first started 7 months ago with a TT finder. They have said they have done' no updates or anything that would cause these problems. (which is a lie since we are told they are always doing updates ) They are very good at assuming "no responsibility" responses to everything I have asked in question to them which seems to be the backdoor approach most professionals like to use when it involves money or added work.
Since it has been pointed out to me on many occasions that "no one else has these problems", I chose to see that I'm the one (unintentionally and not voluntarily) who finds that problems or at least sees them when no one else wants to.
So after this long letter, can someone offer something useful to help since customer service is only being a blockade to my gameplay being reestablished as it was before there "undetermined update" happened? Could this be part a game progress plan that I am totally unable to see?. I know that sometime when I was about to get a global, I would get a lot of empty claim finds or no loot in hunting beforehand but this has been going on now for 3 days with no end in sight.
Feel free to be as long winded as me. Most of this is frustration since no one wants to hear or help.
Thanks.
Princess Zarnia
Ok. Base line facts. I'm a 7 month player who has aggressively pursued mining the Entropia game. I started on Monria as a new Monrian with mining and then shortly switched to Caly til my mining skills were higher since I got limited results with a TT finder on Monria with no skills at that time.
Now, at this point, I am a level 15 prospector, lvl 15 surveyor and a lvl 14 miner who prefers indoor vs outdoor mining. I use a f105 finder with the 1st 4 tiers opened with mining amps (one skill ,one range and 2 depth). Occasionally, when ped allows, I use a finders light in addition.
Now, up to Nov 1st, with the f105 finder and current skills, I usually get 15 claims per 1500 probes give or take a good vs bad day. Those claims have been 80% of the time medium size and up. Occasionally, I got some small but that was rare.
Here is the problem that happened recently. I started to use the Little Big Mining Log since August. Around Nov 1st, this program was attacked and whatever attacked it removed all the claims above medium in size on all planets/moons and asteroids I mined at that were on file with this program. Within a day of this, my Entropia game was altered in that the buttons refused to function on top of the game screen, I couldn't maneuver my avatar and the game was unable to be played.
So, I tried to do s system recovery. When I did so, it told me the problem was the Entropia program and to remove it. Since I don't consider Entropia a problem program, I just went forward with the system recovery. In doing so, my Operating System Loader with the Windows program was destroyed.
So, I do not have my own computer or the LBML at the moment. I have to use my husband's computer to play Entropia. This is not the real problem. Here's the real problem.
After this all happened and I was able to get back into the game, I found that my mining had dramatically changed. Instead of getting a 35% return in my mining with claims medium size and up, I now was getting maybe 15% return with the claims now being medium and below. Since this is backward and not forward progress, this has caused me considerable upset since the goal is to move forward in mining and not backwards.
I have tried several times with customer service to have this problem looked into to find out why my claims have changed so much. My mining at the current time is at the level I was when I first started 7 months ago with a TT finder. They have said they have done' no updates or anything that would cause these problems. (which is a lie since we are told they are always doing updates ) They are very good at assuming "no responsibility" responses to everything I have asked in question to them which seems to be the backdoor approach most professionals like to use when it involves money or added work.
Since it has been pointed out to me on many occasions that "no one else has these problems", I chose to see that I'm the one (unintentionally and not voluntarily) who finds that problems or at least sees them when no one else wants to.
So after this long letter, can someone offer something useful to help since customer service is only being a blockade to my gameplay being reestablished as it was before there "undetermined update" happened? Could this be part a game progress plan that I am totally unable to see?. I know that sometime when I was about to get a global, I would get a lot of empty claim finds or no loot in hunting beforehand but this has been going on now for 3 days with no end in sight.
Feel free to be as long winded as me. Most of this is frustration since no one wants to hear or help.
Thanks.
Princess Zarnia
