As an update to this particular part of the beginners mission chain (Step 7 - Faiza), it appears that it is affecting those who had engaged in this mission chain before we took over Toulan on 8/19/20 when the mission chain was available to all and we changed it to only Toulan Born, and then later gave Monria Born access, and now access to those finishing the Toulan Citizenship mission.
The VS Team looked into this earlier and think they found the issue with this mission but will need to initiate a fix, and that will take a VU. No new players can start the old mission as it was all redone and deactivated, and again, this looks like this issue is affecting people who had started the old mission chain.
I've questioned many about this issue now, but it seems that the Toulan Born and Monrian Born are doing fine with this beginners mission chain, as well as those who have finished their Toulan Citizenship because I haven't gotten any reports from them. However, if anything does come up, be sure to post your experience here please.
Only support can see the live player data, which is why it has been suggested to submit a support ticket because it gives more data information. This will get sorted as soon as possible.